Let’s face it: learners tend to forget most of what they’ve learned just six months after training, which is why many training programs struggle to deliver a strong return on investment (ROI). But why does this happen?
The answer lies in Ebbinghaus’ “forgetting curve” theory, introduced in 1870, which explains that memory decays over time unless reinforced. The solution? Repetition and active recall to help learners revisit and deeply embed what they've learned.
So, how can we achieve this? Through Microlearning, of course!
How Much of What’s Learned is Forgotten?
According to Ebbinghaus’ research:
Learning drops from 100% to 75% within minutes.
After just 20 minutes, only 58% remains.
After 1 hour, only 44% is retained, and 33% after 1 day.
A mere 25% of learning is still remembered after 6 days.
With these alarming stats, how can you ensure that your workforce retains their learning for months? Training effectiveness is at stake!
Turbocharging Training Effectiveness with Spaced Repetition and Retrieval
Two essential strategies can help boost training effectiveness when used together: Spaced Repetition and Spaced Retrieval.
Spaced Repetition involves regularly delivering the same content over time. This reactivates learners' memory just before it fades. To get this right, you need to understand:
How often to repeat information.
When to blend previous learning with new content in microlearning bursts.
The optimal timing for repetition to avoid overwhelming learners.
It’s critical not to overload the brain with too much new information before the current content is fully understood.
Spaced Retrieval is the process of recalling information, which strengthens memory. The more something is recalled, the easier it becomes to recall it in the future. This is where microlearning excels: reinforcing training by encouraging learners to actively recall and use the information.
Implementing Spaced Repetition & Retrieval Practice
To maximize retention, spaced repetition must come first, followed by spaced retrieval. But what's the optimal interval between microlearning snippets? There’s no one-size-fits-all approach—it depends on factors like the difficulty of the material, the learner profile, and the industry.
To determine the frequency of microlearning lessons, consider two factors:
The importance of the knowledge or skill.
The likelihood of it being forgotten.
Critical information with high business impact needs frequent repetition and retrieval. For example, essential training topics should be reinforced through multiple microlearning sessions to make sure they stick.
There are two common ways to schedule microlearning:
Uniform Schedule: The interval between lessons remains constant (e.g., every two months).
Expanding Schedule: The intervals grow longer over time (e.g., after 1 month, then 2 months, and so on).
Whichever schedule you use, it's wise to vary the format of repetition and retrieval to keep learners engaged.
How Retrieval Practice Builds Memory
Retrieval practice strengthens memory by actively engaging learners to recall what they've learned. Whether through quizzes, short simulations, or gamified exercises, retrieval modifies the brain’s "memory trace," making the information more accessible in the future.
Research shows that testing (quizzes or recall activities) is far more effective for memory retention than simply re-reading material. While spaced repetition maintains memory hygiene, retrieval practice takes memory building to the next level—similar to how reciting a poem helps us learn it better than just reading it.
The Impact of Spaced Repetition and Retrieval Practice
When spaced repetition and retrieval practice are used together, they significantly boost both memory retention and behavioral changes in the workplace. This combination enables employees to achieve mastery in their roles, contributing to organizational success.
For example, a training manager at XYZ Healthcare wanted to improve patient-nurse communication. He conducted an experiment with two teams of nurses, applying spaced repetition to both. However, Team A also received retrieval-based quizzes every two weeks.
After three months, Team A showed greater behavioral improvements compared to Team B, thanks to the retrieval practice questions.
Conclusion
Though both spaced repetition and retrieval practice improve learning retention and recall, true training effectiveness—and a better ROI—comes when they are applied together. By incorporating these techniques into microlearning, organizations can enhance their workforce’s performance, build core competencies, and secure a competitive advantage.
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